What is Salesforce?
Salesforce, the world's leading customer relationship management (CRM) platform, seamlessly integrates data, artificial intelligence, and trusted CRM functionalities to elevate your business to new heights. With Sales Cloud, Service Cloud, and Marketing Cloud, Salesforce empowers your teams to work collaboratively from anywhere, ensuring customer satisfaction at every touchpoint. Whether you're a small business seeking unified sales and service solutions or a Fortune 100 company aiming to enhance workplace experiences, Salesforce offers a comprehensive suite of tools. Join over 150,000 companies worldwide, including esteemed names like Balaji, Genpact, and Mahindra, in growing your business through Salesforce's innovative technology. Explore free learning resources on Trailhead and discover how Salesforce values contribute to building stronger customer relationships.
TechScout Score
TechScout awards and recognition
TechScout Awards and Recognition section highlights the prestigious accolades and industry certifications the software has received.
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Key Features
CRM & Sales Dashboards
Customer Management
Customer Support
Knowledge Management
Social CRM
Opportunity Management
Lead Management
Contact Management
Sales Force Automation
Call Management
Social Media Integration
Self Service Portal
USP of Salesforce
Unified Platform
Salesforce integrates sales, service, commerce, marketing, and IT teams on a single platform for seamless collaboration and customer interaction.
Trailhead Learning Platform
Salesforce provides Trailhead, a free learning platform, enabling users to acquire valuable skills in Salesforce, digital, and soft skills.
Trusted Technology
Recognized among the Fortune 100 Best Companies to Work For 2023 for 15 consecutive years, Salesforce is trusted as a reliable and esteemed technology partner.
Salesforce Specifications
Device:
🌍 Accessible via web browsers on computers, tablets, and smartphones. Recommended browsers: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge. 📱 Mobile apps available for iOS and Android.
Deployment:
☁️ Cloud-based solution hosted on Salesforce servers, accessed via the internet without local installations.
Suitable For:
🏢 Various industries, including retail, healthcare, financial services, manufacturing, and non-profits. 🛠️ Customizable for different business needs.
Business Specific:
🎯 Offers industry-specific solutions tailored to meet unique sector requirements.
Business Size:
📊 Suitable for businesses of all sizes, from startups to large enterprises. 🚀 Scalable solutions available.
Customer Support:
🆘 24/7 online assistance, 📚 knowledge base, 🌍 community forums, and optional premium support plans.
Training:
🎓 Provides free online learning through Trailhead, offering guided learning paths and hands-on modules.
Language:
🌎 Supports multiple languages, including English, Spanish, French, German, and Japanese.
Full Address:
📍 Salesforce India, Building 1, Tower 3, Level 9, SEZ Campus, Divyasree Technopolis, Yamalur Post, Yemlur, Bangalore, Karnataka 560037, India.
Salesforce Pricing
Starter Suite
₹ 1800
User/Month
- Simplified Setup & Onboarding
- Lead, Account, Contact & Opportunity Management
- Email Integration & Automated Activity Capture
Professional
₹ 5760
User/Month
- Features available in Starter Suite plans
- Forecast Management
- Customizable Reports & Dashboards
- Quoting & Contracting
Quoting & Contracting
₹ 11880
User/Month
- Everything in Professional plus Advanced Pipeline Management & Deal Insights
- Territory Management & Planning
- Workflow & Approvals Automation Get O
Unlimited
₹ 23760
User/Month
- Everything in Enterprise plus Advanced Automation & Sales Engagement
- Predictive & Generative AI
- Premier Success Plan & Full Sandbox
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