What is Servetel?
Servetel's cloud telephony solution is a contact center platform designed to seamlessly connect businesses with their customers. With 65+ features including toll-free numbers, IVR, voice broadcasting, and real-time analytics, it offers efficient communication management. Servetel ensures optimal caller experiences through agent scheduling, call recording, and live call monitoring. Backed by a 99.99% uptime guarantee and end-to-end customer service, it provides hassle-free implementation and support. Integrated with API for CRM and third-party applications, Servetel empowers businesses to convert leads into customers effortlessly.
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Key Features
Multiuser Login & Role-based access control
Call Center
Mobile App
Lead Management
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Multiple Extension
Multiple Accessline
API Integration
Call Recording
Call Logs
USP of Servetel
Reliability and Uptime
Servetel guarantees 99.99% uptime with N+1 redundant infrastructure, ensuring stable and efficient communication between businesses and their customers.
Customer Support
Servetel provides end-to-end customer service, offering assistance from research to post-purchase. Users can access live assistance from product experts via email, chat, and call, enhancing the overall customer experience.
Client Testimonials
Servetel showcases positive testimonials from satisfied clients such as Cipla, OLA, Vivaan Solar, SAP, and Feather Sleep, highlighting the effectiveness and reliability of their services.
Servetel Specifications
Device:
Accessible on desktop, mobile, and tablet devices
Deployment:
Cloud-based
Suitable For:
Businesses requiring cloud telephony and contact center solutions
Business Specific:
Customer support, sales, marketing, and service-oriented businesses
Business Size:
Small, medium, and large enterprises
Customer Support:
Phone, email, chat support
Training:
Online documentation, customer support assistance
Language:
English
Full Address:
809-A, 2nd Floor, Udyog Vihar, Phase 5, Gurugram – 122015, Haryana
Integration Support:
Supports CRM and third-party application integrations
Uptime Guarantee:
99.99% SLA-backed uptime with N+1 redundant infrastructure
Pricing Model:
Subscription-based pricing
Security:
Secure data handling with enterprise-grade security protocols
Trial Availability:
Free trial available
API Access:
Provides API for SMS, voice, and call automation integrations
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