What is Enthu?
Enthu.AI is an advanced agent coaching software designed to enhance sales team performance by automating sales monitoring, improving customer experience, and increasing revenue. It captures customer interactions across various channels and provides insights for multiple teams to optimize operations, sales, support, and marketing efforts. With Enthu.AI, you can evaluate agent performance, provide timely coaching interventions, and transform mediocre agents into sales rockstars. Trusted by over 100 brands, it offers trackable parameters, predictive call quality, and seamless speech-to-text accuracy, making it the go-to solution for driving consistency in revenue and predictability in outcomes.
TechScout Score
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Key Features
Performance Management
Quality Management
Dashboard
Call Monitoring
Reporting/Analytics
Call Center
IVR and Dial Groups
Call Routing
Call Recording
Call Logs
Call Management
Real Time Monitoring
USP of Enthu
Capture Customer Voice
Enthu.AI gathers customer conversations from various channels such as phone calls, chats, tickets, and video conferences.
Generate Insights
: It provides insights for multiple teams by running automated quality management programs, monitoring conversations at scale, and identifying revenue opportunities.
Coach Agents
Enthu.AI evaluates agent performance, provides timely coaching interventions, and aims to transform mediocre agents into top performers.
Enthu Specifications
Device:
Accessible on desktop, mobile, and tablet devices
Deployment:
Cloud-Based
Suitable For:
Call centers, sales teams, customer support teams, and compliance monitoring
Business Specific:
Designed for businesses focusing on call quality assurance, agent coaching, and compliance adherence
Business Size:
Suitable for small, medium, and large enterprises
Customer Support:
Email, phone support
Training:
Online documentation, webinars, and live support
Language:
English
Full Address:
651 N Broad St, Suite 201, Middletown, Delaware US - 19709 (US)
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