What is Aavaz ?
Aavaz 360 is a customer communication platform that seamlessly integrates marketing, sales, and support functions. It enables businesses to engage with customers across multiple channels, creating fluid conversations and enhancing customer success. By breaking down barriers to communication, Aavaz ensures that businesses can easily and effectively interact with their customers, fostering brand engagement and loyalty. With features such as unified workflows and real-time insights, Aavaz empowers businesses to deliver customer-centric experiences and drive growth.
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Key Features
Banquet and conference Management
Mobile App
Lead Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Multiple Extension
Multiple Accessline
API Integration
Call Recording
Call Logs
USP of Aavaz
Unifying Marketing, Sales, and Support Teams
Aavaz 360 facilitates collaboration among different departments within a company. Marketing, sales, and support functions work together seamlessly, sharing insights and information to provide consistent and effective customer experiences.
Breaking Down Barriers to Multi-channel Conversations
This feature ensures that businesses can communicate with their customers across different channels such as email, phone, social media, and more. Aavaz 360 removes obstacles that might hinder communication, ensuring a smooth flow of interactions.
Creating Fluid and Engaging Experiences
By facilitating smooth conversations across channels, Aavaz 360 helps businesses create engaging experiences for their customers.
Aavaz Specifications
Device:
Computer, Tablet, Phone
Deployment:
Cloud-Based
Suitable For:
Marketing, Sales, and Support Teams
Business Specific:
Contact Centers, ITES
Business Size:
Small to Medium Enterprises
Customer Support:
Email Support
Training:
Not specified
Language:
English, Hindi
Full Address:
Headquarters: 1385 Creekside Drive, #243, Walnut Creek, CA 94596 Development Center: 128 B, Shahpur Jat Village, Second Floor, New Delhi 110049
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